Warranty & Communication Consent
Warranty Coverage
AQVIO products come with a manufacturer’s warranty that covers defects in materials and workmanship. This includes parts and labour required to repair or replace the product during the applicable warranty period.
How to Activate Your Warranty
To ensure smooth support, customers must complete the following within 7 days of purchase:
* Register your product online on our website
* Provide your invoice and basic purchase details
* We may request photos, videos, or additional information to understand the issue and provide the right solution
What the Warranty Covers
AQVIO will repair or replace the product if all of the following apply:
* The issue is due to a manufacturing defect
* The product has a valid serial number
* The claim is made within the applicable warranty period
What the Warranty Does NOT Cover
* Damage caused by improper installation or misuse
* Physical damage, drops, dents, or breakage
* Damage caused by water pressure beyond recommended limits
* Issues caused by sediment buildup due to extremely poor water quality
* Damage caused by accidents, fire, flooding, or natural events
* Normal wear and tear
* Products opened, modified, or repaired by anyone other than an AQVIO-authorised technician
* Transportation, pickup, or delivery costs for service
How to Get Support
Reach us for any after-sales assistance:
Email: support@aqvio.co.in
WhatsApp: +91 88392 87099
Support Hours: Monday - Saturday (11:00 AM – 8:30 PM)
AQVIO’s Commitment
We aim to make your experience smooth and transparent. If a genuine manufacturing issue is found, we will ensure a quick repair or replacement so you can get back to enjoying cleaner, gentler water.